Support Page

 

Welcome to RoundedDriveStudio Support

Need help navigating the tunnel and avoiding obstacles? We’re here to assist with gameplay issues, bugs, and feedback.

1. Common Issues & Solutions

Game Not Launching

If the game does not start:

  1. Restart your device
  2. Update iOS to the latest version
  3. Close background apps
  4. Reinstall the game

Game Crashing or Freezing

Try the following:

  • Restart the game
  • Ensure enough device storage
  • Update the app
  • Restart your device

Performance or Lag Issues

To improve performance:

  • Close unused apps
  • Free up storage space
  • Use a supported device
  • Reduce graphics settings if available

2. Frequently Asked Questions

Is Rounded Drive free to play?

Yes, the game is free with optional features or ads depending on the version.

Does the game collect personal data?

No. Only anonymized gameplay and device data is collected.

Why did my progress reset?

Progress may reset if the game is reinstalled or played on another device without cloud saving.

How do I report a bug?

Please email us with:

  • Device model
  • iOS version
  • Description of the issue
  • Screenshots or recordings (if possible)

3. Contact Support

For assistance:

Email: support@roundeddrivestudio.com
Website: https://roundeddrivestudio.com

Response time: 24–48 hours.

4. Feedback & Suggestions

We welcome ideas for:

  • New tunnel designs
  • Car upgrades
  • Gameplay mechanics
  • Difficulty improvements

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Privacy Policy

  Privacy Policy — RoundedDriveStudio Last Updated: December 2025 1. Introduction RoundedDriveStudio (“we”, “our”, or “us”) develops and publishes the mobile game Rounded Drive , an arcade driving experience where players control a car inside a circular tunnel while avoiding barriers and obstacles. We are committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights when using our game on iOS. By downloading or using the game, you agree to this Privacy Policy. 2. Information We Collect 2.1 Gameplay Data (Non-Personal) We may collect anonymized gameplay data such as: Distance traveled and score Survival time Obstacles avoided or collided with Speed and performance metrics Session frequency and duration This data helps us improve gameplay balance and user experience. 2.2 Device & Technical Information To ensure performance and stability, we may collect: Device model and type iOS version App version Crash logs and diagnost...
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